Privacy policy

Privacy Policy

1. Introduction

Welcome to Sonic Print, your trusted print shop for quality printing services. We respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, share, and safeguard your data when you interact with our services.

2. Information We Collect

We may collect various types of information, including:

• Contact information (name, address, phone number, email)
• Payment information (credit card details, billing address)
• Order details and preferences
• Communication records
• Artwork or Files that may contain information
  

3. How We Collect Information

We collect information through:

• Online forms when placing orders
• Phone and email communications
• In-person interactions at our physical location
• Cookies and tracking technologies when you visit our website

4. How We Use Information

We use your information for purposes including:

• Processing and fulfilling orders
• Providing customer support
• Sending order updates and communication
• Improving our services and website
• Marketing communications with your consent

5. Legal Basis for Processing

We process personal information based on:

• The necessity to fulfill a contract with you (e.g., processing orders)
• Your consent for marketing communications and cookies

6. Sharing of Information

We may share your information with:

• Third-party service providers (shipping companies, payment processors)
• Legal authorities when required by law

7. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience and gather analytics. You can manage your cookie preferences through your browser settings.

 

8. Data Retention

We retain your data for as long as necessary to provide our services and comply with legal obligations.

9. Your Rights

You have the right to access, correct, or delete your personal information. You can also object to certain processing activities. Contact us using the information provided below to exercise your rights.

10. Children's Privacy

Our services are not directed at children under [14]. We do not knowingly collect or store information from children.

11. Changes to Privacy Policy

We may update this policy to reflect changes in our practices. 

12. Contact Us

If you have questions or concerns about your privacy, please contact us at: order@sonicprint.com.au